Guys:

Keep in mind that not all parts counter folks are mechanics.  Many are hired because they accept low beginning wages and are computer savvy.  The question about AC plug wires is probably because the computer program is set up to ask that question about any engine part, because it often does matter, like when buying belts and hoses.

John - "The Hoosier Hurricane"

That is absolutely right. And at any of the chain stores, it is simply unreasonable to expect the counter person to know everything about every make and model in the computer system. So when they ask for information that may sound silly to you, hold back your comments and give them the information they seek.

That being said, as someone with fairly extensive parts experience, I do get upset when that counter person can't open a book.


Lawrenceville, GA